Britsino Casino Responsible Gaming

1. General Information

Online casino gambling is intended purely as a form of entertainment and should never be treated as a way to generate income or recover financial losses. That said, some individuals may find it difficult to maintain control over their gambling habits.

Online Britsino Casino encourages all players to monitor the time and money they spend on our platform each day. If you find yourself spending beyond your means or if gambling is beginning to affect your everyday life, we recommend taking one or more of the following steps:

Setting personal limits on your gambling activity
Requesting a self-exclusion period
Reaching out to a trusted independent support organisation

2. Personal Limits

To help you stay in control, Britsino Casino offers a range of Personal Limits. These can be set up by contacting our support team at [email protected] or via live chat.

Limits can be adjusted at any time. Reductions take effect immediately, while increases require email confirmation and will only come into force once the existing limit has expired, helping to prevent impulsive decisions.

Available Limit Types

Deposit Limit: Caps the amount you can deposit within a chosen daily, weekly or monthly period.

Loss Limit: Restricts the amount you can lose within a daily, weekly or monthly timeframe. Please note that this limit is calculated based on your initial deposit, not your winnings. For example, if you deposit £50 with a £10 loss limit and go on to win £1,000, you may still lose more than £10 of your £1,000 balance.

Wager Limit: Sets a cap on the total amount you can wager within a daily, weekly or monthly period.

Cooling-Off Limit: Temporarily blocks deposits and removes you from promotional offers while still allowing withdrawals. This limit takes effect immediately and your account will be reactivated automatically once it expires.

Self-Exclusion Limit: Deactivates your account and excludes you from all promotions for a specified period. Deposits and withdrawals are not permitted while this limit is active. Your account will reactivate automatically upon expiry.

Session Limit: Restricts your gambling session to a duration of between 6 and 1,000,000 minutes. This limit takes effect instantly and will automatically log you out once the time limit is reached.

3. Self-Exclusion by Request

If you wish to take a break from gambling for a fixed or indefinite period, please contact our support team at [email protected]. We will promptly disable access to your account and ensure that all promotional communications are stopped.

During a self-exclusion period, you will not be able to log in to your account. If you wish to withdraw any remaining balance, please contact our support team, who will process your request within a reasonable timeframe.

Please be aware that self-exclusion does not exempt you from identity verification procedures where these are required to process funds. Any remaining balance will be paid out in accordance with standard casino withdrawal limits.

4. External Help and Support

If you feel you need additional guidance or support, the following organisations are available to help:

Gamblers Anonymous
GamCare
Gambling Therapy

5. Protection of Minors

Britsino Casino strictly accepts players aged 18 and over only. We employ all available measures to prevent underage individuals from registering or accessing our games. We reserve the right to request proof of age at any time and will immediately deny access to any player who does not meet the legal age requirement.

We strongly encourage parents and guardians to take steps to prevent minors from accessing gambling websites. The following parental control tools may help:

CyberPatrol
GamBlock®
Solid Oak Software
Net Nanny